NVCPM Program is participant-centered and experienced-based, with an emphasis on
small group activities and discussions, as well as a balance between theory and
real world applications. The curriculum
covers the full spectrum of management, beginning with individual performance,
and gradually expanding to broader organizational issues and public policy. The
Program strives to make professional public managers aware of the ethical
standards and social responsibilities necessary for them to act respectfully and
responsively within an intergovernmental system. In addition to multiple classroom sessions,
the Program engages participants in job-related application projects, readings,
examinations, and other forms of formal assessments.
CPM Consortium requires that accredited programs consist of a minimum of 300
hours of structured learning activities addressing the following seven
Increasing awareness, building skills and modeling
behaviors related to identifying potential ethical problems and conflicts of
interest; appropriate workplace behavior; and legal and policy compliance
Meeting organizational goals through effective planning,
prioritizing, organizing and aligning human, financial, material and
information resources. Empowering others by delegating clear job expectations;
providing meaningful feedback and coaching; creating a motivational environment
and measuring performance. Monitoring workloads and documenting performance.
Dealing effectively with performance problems.
Inspiring others to positive action through a clear
vision; promotes a diverse workforce. Encouraging and facilitating cooperation,
pride, trust, and group identity; fostering commitment and team spirit.
Articulating a vision, ideas and facts in a clear and organized way;
effectively managing emotions and impulses.
Demonstrating commitment to continuous learning,
self-awareness and individual performance planning through feedback, study and
Approaching planning, decision-making and implementation from an enterprise
perspective; understanding internal and external relationships that impact the
Public Service Focus
Delivering superior services to the public and internal
and external recipients; including customer/client identification,
expectations, needs and developing and implementing paradigms, processes and
procedures that exude positive spirit and climate; demonstrating agency and
personal commitment to quality service.
Acting as a change agent; initiating and supporting
change within the organization by implementing strategies to help others adapt
to changes in the work environment, including personal reactions to change;
emphasizing and fostering creativity and innovation; being proactive.
least 250 of the total 300 hours must be instructor or facilitator-led. Instructors
for the NVCPM Program are affiliated with a diverse set of organizations,
including government, universities and the private sector.